FAQs

Frequently Asked Questions

  • Where can I find you?

    We have a regular round of daily village stops that we go to, locations and times can be found here


    Follow us on Facebook (or check the Facebook feed at the bottom of the page) to keep up to date as we will post any changes or delays in us getting to our stop for the evening over there! 


    Village rounds:

    Monday - Closed

    Tuesday - Chievely

    Wednesday - Cold Ash

    Thursday - Aldermaston

    Friday - Hermitage 

    Saturday - Compton and Lambourn

    Sunday - Hermitage 

  • Do you just serve fish and chips?

    Not at all! Whilst we're passionate about delivering the best quality fish and chips in the area (we think!), we do also serve plenty of other items too. Check out our menu here where you will find lots of options from chicken nuggets and sausages to halloumi or veggie burgers.

  • Do you serve anything gluten free?

    Yes! We can cook GF food to order with our special gluten free batter, so that means GF fish & chips, GF battered sausages, GF halloumi burger - you name it. We also have two gluten free fishcakes on the menu: Thai Cod & Prawn and Haddock & Mozzarella.


    Make sure you let the team know that you require GF as we cook these items in the separate chip fryer to avoid cross-contamination. We reccomend ordering ahead by text or phone so we can plan  ahead with cooking chips and free up to fryer and avoid you having a long wait time!

  • Do you cater for vegetarians and vegans?

    On our menu we have a number of options for vegetarians and vegans, including vegan battered sausages and 'tofish', check out the selection here


    These items are all cooked serparately, in a different fryer and oil, to the meat and fish items.


    All items are subject to availablity, so we reccomend texting or calling ahead to ensure we have these on board to avoid disappointment.

  • Can I order ahead?

    You certainly can. You can order ahead by texting or calling 07547990613. If you text and don't hear back from us we are very sorry, its likely that the van has become super busy so try phoning to confirm we've recieved your order!


    We try to time it well to cook your food so it is ready for the time you want to collect it but is still fresh and not sitting waiting to be collected. This means that there may still be a short wait when you come to pick it up and pay to make sure we're still delivering the best quality food to you!

  • Do you accept card or Apple Pay?

    Yes we do, we accept both card and Apple Pay with no minimum spend!

  • What is your food hygiene rating?

    We take great care to ensure that all our food is top quality. We are proud to uphold a 5* food hygeine rating and ensure that the van remains a clean and safe environment for food preparation at all times.


    Different tongs and utensils are used for meat, fish, GF, vegetarian and vegan foods and extra measures are taken to eliminate the risk of cross contamination.

  • Do you cater for events?

    Yes we do! We can cater for all types of events from a birthday party to a corporate event. Get in touch  to discuss your special event with us by filling out the contact form here, emailing info@offthescalecatering.co.uk or calling 07547990613.

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